Data requests

Submit completed requests to the Wholesale Market Services team.

Customer churn request

Request the transfer of NMI's from one retailer to another

Customer Churn Request Form
Requires a customer’s verifiable consent prior to the transfer of retail services or the release of any information to that customer’s contractor or retailer.
Download PDF File (69.0 KB)
Customer Consent Form
This form is to be used by retailers requesting the churn of a customer from one retailer to another by Power and Water Corporation.
Download PDF File (434.1 KB)

Standing data request

Request electricity standing data in relation to a customer site

Electricity Standing Data Request Form
Retailers are to use this form to request electricity standing data from Power and Water Corporation.
Download PDF File (430.0 KB)

Historical data request

Historical electricity data is available to retailers, customers and their authorised representatives for any site that has an interval meter installed. Historical data can be requested at a site, National Meter Identifier (NMI) or at an individual meter level and can be provided in the following formats:

  • Interval data - provided at either 15 minute, 30 minute, hourly or daily intervals
  • Monthly or yearly summary data.
Customer Consent Form
This form is to be used by retailers requesting the churn of a customer from one retailer to another by Power and Water Corporation.
Download PDF File (434.1 KB)
Historical Electricity Consumption Data Request Form
This form is to request historical consumption data from Power and Water Corporation.
Download PDF File (447.3 KB)